1. Introduction

OpenCommunityAtlas ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlines our policy concerning the handling, utilization, revelation, and protection of your details when you access opencommunityatlas.com or employ our yacht rental services.

Your agreement to our data practices as outlined in this policy is formed by your utilization of our services. This policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal details you willingly supply to us include:

  • Securing a yacht charter
  • Reaching out to us via our website or by phone
  • Signing up for our newsletter
  • Completing forms on our website
  • Engaging in surveys or promotional events

The information collected may comprise:

  • Identification and contact information (email, phone, physical address)
  • Financial details (handled securely by third-party vendors)
  • Yacht charter interests and specifics
  • Emergency respondent details
  • Diet specifications or health-related information (if supplied)

2.2 Automatically Collected Information

Information collected automatically upon visiting our website includes:

  • IP address and location data
  • Web browser details and version
  • Visited pages and duration of website use
  • Source websites
  • Device specifications (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

We employ cookies and parallel tracking systems to improve your online experience. Such technologies assist us in:

  • Preserving your preferences
  • Evaluating website activity and effectiveness
  • Distributing content customized to your interests
  • Enhancing our offerings

You may manage your cookie preferences through your internet browser settings or via our cookie consent alert.

3. How We Use Your Information

Purposes for using collected information include:

  • Service Delivery: To execute yacht charter provisions, carry out reservations, and maintain correspondence related to your bookings
  • Customer Support: To address your questions and provide support
  • Payment Processing: To undertake transaction handling and invoice management
  • Safety and Security: To ensure operational safety and prevent deceptive activities
  • Marketing: To send promotional content and updates upon consent
  • Website Improvement: To review user interaction patterns and enhance our website's functionality
  • Legal Compliance: To adhere to relevant legislation and regulatory demands

4. Information Sharing and Disclosure

We never sell, exchange, or lease your personal information to external parties. Circumstances in which we may disclose your details include:

4.1 Service Providers

Details may be disclosed to trusted third-party service providers who assist in various operations such as transaction processing, site hosting and maintenance, email campaigns, analytics, and customer support.

4.2 Legal Requirements

Your details may be divulged when legally necessary or during litigation, court orders, emergency circumstances, or to investigate possible illegitimate undertakings or fraud.

4.3 Business Transfers

Your information might be passed on in case of business consolidation, acquisition, or asset sales as part of the asset transfer process.

5. Data Security

We enact suitable physical and electronic methods to shield your personal details from unsanctioned access, changes, disclosure, or destruction. These strategies entail encryption, secured servers, access management, routine evaluations, and training for our staff.

Nevertheless, no internet data transmission or digital storage system is entirely impenetrable. Thus, we cannot guarantee the absolute safety of your data.

6. Data Retention

We store your personal details only for as long as necessary for the intended purposes or as mandated by law. Typical retention durations include:

  • Charter bookings: 7 years for tax/legal purposes
  • Marketing communications: until you opt-out or request deletion
  • Website analytics: 26 months
  • Customer support: 3 years from the final interaction

7. Your Rights and Choices

Your rights include access, updating, erasure (as governed by law), data portability, the option to refuse marketing communications, and cookie preferences. To exercise these rights, please get in touch using the contact details provided below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for assessment of website utilization. You may opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website may include links to social media platforms, which have their respective privacy policies.

8.3 Payment Processors

Our payment transactions are processed by third-party services adhering to PCI DSS compliance standards.

9. International Data Transfers

Your personal data may be transferred to and handled in countries different from Monaco. We utilize protections conforming to applicable data protection regulations.

10. Children’s Privacy

We do not specifically target children under the age of 13 and deliberately avoid collecting their data. If you suspect a minor has submitted information to us, please reach out promptly.

11. Changes to This Privacy Policy

Periodic updates to this Privacy Policy may occur to reflect adjustments in our methods or legal requirements. Notification of updates will be executed through posting the revised policy on our website, emailing registered users, or by displaying a banner on our website. Continuous use following the adjustment date signifies acceptance of the new terms.

12. Contact Information

For inquiries concerning this Privacy Policy or our data handling practices, you may contact us at:

OpenCommunityAtlas — Privacy Officer
Marina Point
Monte Carlo 98000
Monaco

Phone: +377 93 10 63 00
Email: [email protected]

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policies and options to adjust cookie/tracking preferences can be altered at any time through our cookie settings.